Studio policies

Welcome to Bath House! We appreciate your dedication to wellness and personal growth. Below are our studio policies to ensure a harmonious experience for everyone. Thank you for your cooperation and understanding.

GRATUITY

Gratuity is already included in the price of all our services, so you are not expected to add extra. However, during checkout, there will be an option to leave additional gratuity if you choose. This policy ensures transparency and honors the value of our healers' work.

Gift Cards

- Upon purchase, you may print your Gift Card at home.

- For a physical card, you have the option for it to be printed on card stock and mailed to you or picked up at the studio.

- To request this service, please leave a note or email us.

- Gift Cards expire 1 year from purchase date.

Terms & Conditions for Packages and Gift Certificates

Arrival: Please arrive no earlier than 15 minutes before your scheduled class or service. Doors will lock promptly at the start to maintain the environment.

Late Arrivals: Late arrivals will be treated as no-shows and will not be eligible for a credit or refund.

Scheduling Changes: To adjust your schedule, please do so at least 24 hours in advance. Requests made within 24 hours of the start time may not be accommodated.

Package Expiration Policies:

Yoga & Movement Packages: Must be used within 190 days of purchase.

Assisted Stretch Packages: Must be used within 63 days of purchase.

Sound Bath Packages: Must be used within 365 days of purchase.

Facial Packages and Gift Cards: Must be used within 365 days of purchase.

Additional Terms:

- Class credits are flexible; attendance need not be consecutive.

- Packages are non-refundable and non-transferable.

By purchasing a package or gift certificate, you acknowledge and accept these terms. Your adherence supports a positive environment for everyone at Bath House.

Cancellation Policy

Appointment Cancellations: Once confirmed, any appointment cancellations or rescheduling require at least 24 hours' notice.

Failure to Notify or No-Shows: Late cancellations or no-shows will incur a fee of the total cost of the booked service, class, or workshop.

Weather Cancellations: In the event of a cancellation due to weather, clients will receive a credit for a future class or service. Refunds are not provided.

Services Late Policy

Arrival: Arrive up to 15 minutes before the start of your service. Doors will be locked once the service begins.

Grace Period: Participants arriving within 15 minutes after the start time may still receive a shortened service, subject to the healer's discretion.

Late Charges: Late arrivals resulting in missed sessions are charged at the full service rate.

We kindly ask that you honor this policy to help maintain a focused and supportive environment for all participants.

Yoga & Movement Participation Policy

By participating in yoga classes at Bath House (hereinafter “the Studio”), I acknowledge and agree to the following:

1. Assumption of Risk: I understand yoga involves physical exertion and risk of injury. I accept full responsibility for any injuries or damages sustained during classes.

2. Health: I confirm I am in good health to participate and have consulted a medical professional if needed.

3. Personal Property: I am responsible for my belongings and release the Studio from liability for any loss or damage.

4. Release of Liability: I waive any claims against the Studio, its owners, instructors, or staff for any injuries, loss, or damages incurred during participation.

5. Indemnification: I agree to indemnify the Studio for any claims arising from my participation.

6. Media Release: I grant the Studio the right to use any photos or videos taken during classes for promotional purposes.

7. Severability: If any part of this waiver is unenforceable, the remaining terms shall remain in effect.

Class Late Policy

Arrival: Enter the studio up to 15 minutes before class begins.

Grace Period: Participants must arrive no later than 5 minutes after the start time.

Locked Door Policy: After the 5-minute grace period, doors will be locked, and entry is no longer permitted.

Forfeiture: Arriving more than 5 minutes late forfeits your reservation.

Late Charge: Late arrivals resulting in a missed session are charged at the full class rate

By respecting this policy, you contribute to a focused and uninterrupted class environment.

Thank you for choosing Bath House. We look forward to supporting your wellness journey. Please reach out with any questions or concerns regarding our policies.