Studio policies

Welcome to Bath House! We appreciate your dedication to wellness and personal growth. Below are our studio policies to ensure a harmonious experience for everyone. Thank you for your cooperation and understanding.

Gift Cards

- Upon purchase, you may print your Gift Card at home.

- For a physical card, you have the option for it to be printed on card stock and mailed to you or picked up at the studio.

- To request this service, please leave a note or email us.

- Gift Cards expire 1 year from purchase date.

Terms & Conditions for Packages and Gift Certificates

Arrival: Please arrive no earlier than 15 minutes before your scheduled class or service. Doors will lock promptly at the start to maintain the environment.

Late Arrivals: Late arrivals will be treated as no-shows and will not be eligible for a credit or refund.

Scheduling Changes: To adjust your schedule, please do so at least 24 hours in advance. Requests made within 24 hours of the start time may not be accommodated.

Package Expiration Policies:

Yoga & Movement Packages: Must be used within 190 days of purchase.

Assisted Stretch Packages: Must be used within 63 days of purchase.

Sound Bath Packages: Must be used within 365 days of purchase.

Facial Packages and Gift Cards: Must be used within 365 days of purchase.

Additional Terms:

- Class credits are flexible; attendance need not be consecutive.

- Packages are non-refundable and non-transferable.

By purchasing a package or gift certificate, you acknowledge and accept these terms. Your adherence supports a positive environment for everyone at Bath House.

Cancellation Policy

Appointment Cancellations: Once confirmed, any appointment cancellations or rescheduling require at least 24 hours' notice.

Failure to Notify or No-Shows: Late cancellations or no-shows will incur a fee of the total cost of the booked service, class, or workshop.

Weather Cancellations: In the event of a cancellation due to weather, clients will receive a credit for a future class or service. Refunds are not provided.

Services Late Policy

Arrival: Arrive up to 15 minutes before the start of your service. Doors will be locked once the service begins.

Grace Period: Participants arriving within 15 minutes after the start time may still receive a shortened service, subject to the healer's discretion.

Late Charges: Late arrivals resulting in missed sessions are charged at the full service rate.

We kindly ask that you honor this policy to help maintain a focused and supportive environment for all participants.

Yoga & Movement Participation Policy

By participating in yoga classes at Bath House (hereinafter “the Studio”), I acknowledge and agree to the following:

1. Assumption of Risk: I understand yoga involves physical exertion and risk of injury. I accept full responsibility for any injuries or damages sustained during classes.

2. Health: I confirm I am in good health to participate and have consulted a medical professional if needed.

3. Personal Property: I am responsible for my belongings and release the Studio from liability for any loss or damage.

4. Release of Liability: I waive any claims against the Studio, its owners, instructors, or staff for any injuries, loss, or damages incurred during participation.

5. Indemnification: I agree to indemnify the Studio for any claims arising from my participation.

6. Media Release: I grant the Studio the right to use any photos or videos taken during classes for promotional purposes.

7. Severability: If any part of this waiver is unenforceable, the remaining terms shall remain in effect.

Class Late Policy

Arrival: Enter the studio up to 15 minutes before class begins.

Grace Period: Participants must arrive no later than 5 minutes after the start time.

Locked Door Policy: After the 5-minute grace period, doors will be locked, and entry is no longer permitted.

Forfeiture: Arriving more than 5 minutes late forfeits your reservation.

Late Charge: Late arrivals resulting in a missed session are charged at the full class rate

By respecting this policy, you contribute to a focused and uninterrupted class environment.

Thank you for choosing Bath House. We look forward to supporting your wellness journey. Please reach out with any questions or concerns regarding our policies.